🛡️ Privacy Policy – Pro Accountants

Effective Date: January 1, 2025
Last Updated: January 1, 2025

💬 Our Commitment to Your Privacy

Your trust is our priority.
At Pro Accountants, we are committed to protecting your personal information and being transparent about how we handle it. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us — whether through our website, by email, or as a client.

We fully comply with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR) to ensure your privacy and data security.

🏢 Who We Are

Pro Accountants
85 Great Portland Street,
First Floor, London, W1W 7LT
📞 +44 (0) 20 8638 5977
📧 info@pro-accountants.co.uk

We are a firm of Chartered Certified Accountants, regulated by the Association of Chartered Certified Accountants (ACCA).

🧾 Information We Collect

We collect personal and business data necessary to provide our professional services securely and efficiently.

Personal Information:

• Name, phone number, and email address

• Job title or company name

• Communication history and inquiry details

Financial or Business Data:

• Accounting, bookkeeping, or tax records you provide

• Business registration and compliance information

Technical Data:

• IP address, browser type, and device information

• Usage data gathered through cookies or analytics tools

Communication Data:

• Emails, forms, or phone interactions with our team

• Testimonials or reviews (shared with consent)

🎯 How We Use Your Information

Your information helps us deliver the best experience and maintain compliance with regulations. We use your data to:

• Deliver accounting, tax, and advisory services

• Respond to inquiries and client requests

• Maintain legal and regulatory compliance

• Improve communication and website experience

• Send service updates or newsletters (only with consent)

We never sell or rent your information to third parties.

⚖️ Legal Basis for Processing

We process your personal data under one or more of the following legal grounds:

• Consent: When you have voluntarily given us permission

• Contract: When processing is necessary to perform our services

• Legal Obligation: To comply with HMRC or ACCA regulations

• Legitimate Interest: For business administration and support

🔐 How We Protect Your Data

Your privacy and data security are central to everything we do. We use robust technical and organizational measures to safeguard your data, including:

• SSL encryption on all web communications

• Password-protected servers and devices

• Restricted staff access and confidentiality agreements

• Encrypted backups and firewalls

Your data is kept only for as long as necessary to meet our professional and legal obligations, after which it is securely deleted or anonymized.

🤝 Sharing Your Information

We share your data only with trusted, GDPR-compliant third parties who help us operate effectively:

• Secure IT and cloud service providers

• Legal, regulatory, or auditing bodies (if required)

• Professional partners (only when necessary)

Each partner is bound by strict confidentiality and data protection agreements.

🍪 Cookies & Analytics

Our website uses cookies to improve functionality and analyze site usage. Cookies help us understand visitor preferences and enhance your browsing experience.

You can control cookie settings through your browser at any time.
For more details, please visit our dedicated Cookie Policy page.

🔎 Your Data Protection Rights

Under GDPR, you have full rights over your personal information, including:

• Access: Request copies of your data

• Rectify: Correct inaccuracies

• Erase: Request deletion (“Right to be forgotten”)

• Restrict: Limit certain processing activities

• Object: Opt out of specific uses

• Portability: Receive your data in a transferable format

To exercise any of these rights, please email us at info@pro-accountants.co.uk.
We’ll respond within 30 days of receiving your request.

🌍 International Data Transfers

Your data is primarily processed in the United Kingdom.
If any transfer outside the UK or EEA occurs, we ensure full compliance with GDPR safeguards, including Standard Contractual Clauses (SCCs) and verified data protection frameworks.

🔗 Links to Other Websites

Our website may include links to external resources for convenience.
Please note that Pro Accountants is not responsible for the privacy practices or content of external websites.
We recommend reviewing their privacy policies before submitting personal information.

🧩 Data Retention Policy

We retain your information only for as long as required to:

• Provide ongoing services

• Meet legal and regulatory requirements

• Resolve disputes and enforce contracts

After the retention period ends, all data is securely deleted or anonymized.

🧠 Children’s Privacy

Our services are designed for adults and business clients.
We do not knowingly collect or process data from anyone under the age of 18.

🪪 Your Consent

By using our website or services, you agree to the terms outlined in this Privacy Policy.

🔄 Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The latest version will always be available on this page with an updated “Last Updated” date.

📞 Contact Us

If you have questions or concerns regarding this policy or how we handle your personal data, please contact our Data Protection Officer:

Pro Accountants
📍 85 Great Portland Street, First Floor, London, W1W 7LT
📞 +44 (0) 20 8638 5977
📧 info@pro-accountants.co.uk